What is Ask Reddy?
Ask Reddy is Reddy's in-call AI knowledge co-pilot, documented in the company's product/API documentation. It sits in the agent workflow as a real-time knowledge surface during live interactions.
It is part of Reddy's Live Assist capability, which the company frames with the line 'turn every agent into iron man.' Despite shipping these real-time tools, the audit notes Reddy publishes no live-assist thought-leadership — leaving Cresta and Balto to own the entire real-time-copilot conversation in search.